Relationship Breakthrough Coach Terms and Conditions

OK so you are interested in taking the next step and want to know the small print. Whilst all of our coaching sessions together will be focused upon your needs and goals there are certain guidelines within which we need to work together. This is designed for you to get the maximum value and impact out of our coaching together.

Coaching Sessions -

Coaching Sessions are scheduled meetings held between you and your coach. Each period of 60 minutes constitutes 1 coaching session.

Personal Breakthrough Coaching Sessions are 3 hour face to face meetings delivered in pairs. To maximise impact the sessions are held within 72 hours of each other.

Coaching Sessions are commonly carried out over the telephone, or audio SKYPE calls. Either way it will be up to you to contact the coach at the allotted time.

Face to face sessions may incur additional costs.

Session Times -

You must be on time for all Sessions. Each session will conclude 60 minutes after the scheduled start time.

If you wish to cancel a session you must give at least 24 hours notice. A scheduled Coaching Session will be deemed to have taken place, and therefore payable if less than 24 hours notice to cancel is given. 

If you cancel 3 Sessions during the Coaching Period then I may terminate this Agreement on notice to you (and the provisions below relating to termination shall apply).

Engagement of Coach –

I shall arrange to provide Coaching to you during the Period at mutually agreed times and places. I shall use my best endeavours to make myself available for the entire Period. I may in my discretion arrange for a substitute duly qualified coach to replace me for all or any of the Sessions if I am unavailable for all or part of the Period, and such coach shall thereafter be deemed to be me for the purposes of this agreement.

My Coaching Credentials -

I warrant that I have successfully completed multiple coach training programs with Results Coaching Systems, and am capable of performing the Coaching activities. "Results" training is accredited by the International Coaching Federation (ICF).

I have successfully completed NLP training to Master Results Coach and Master Practitioner in NLP through Christopher Howard Training.

Payment for Coaching -

Payment for each Coaching Session must be made prior to each session by way of cash or bank transfer. I am unable to process credit card transactions at this time.

Your Commitment –

You acknowledge that the Coaching Sessions may be personally, emotionally and physically challenging and that there may be occasions where you will step outside your comfort zone. 

Your are responsible to ensure your peak physical, mental and emotional state for you to get the best results from your coaching sessions.

You acknowledge that you must take action to achieve your desired results, and you will endeavour to complete agreed actions and paperwork prior to each session. I will hold you accountable and your session time may be utilised to complete the actions from our previous session. The session will be still be payable, as if it had taken place.

Indemnity -

You will not hold me liable for any loss or cost incurred by you (or any person related to you) in the event of mental, physical, emotional stress or distress (or other ailment or condition) caused either directly or indirectly in relation to the Coaching Sessions. You shall indemnify me in the event of any such claim.

My Commitment -

I will adhere to International Coaching Federation (ICF) as taught by Results Coaching Systems. I will maintain records and notes from our coaching sessions. I will maintain peak mental and physical state for our sessions and will be waiting for your call at the scheduled start time of each session.

I make no representation or warranty to you that any of the Coaching methods I employ will work for your particular circumstances. You will not hold me responsible for the failure (in whole or part) to achieve any of your desired goals.

Intellectual Property Rights –

You have no right to use or reproduce any of the processes, techniques, presentations, methodologies, precedents and materials used by me in the Coaching activities ("Materials"). You must not at any time use or reproduce the Materials in any manner, shape or form (except for your own personal use) and shall ensure that none of your servants, agents or any related bodies corporate use or reproduce the Materials in any manner, shape or form. You shall indemnify and keep me indemnified in respect of any loss or damage caused or sustained by me in the event of your breach of this paragraph.

Confidential Information -

As part of the Coaching I may need to obtain your personal details or confidential material relating to you personally. I shall use reasonable endeavours to ensure that such material shall not be disclosed to any third party without your express consent, except where I am required to do so by United Kingdom Law.

Coach is Independent Contractor –

You acknowledge that I have been engaged by you solely as an independent contractor. I act at all times as an independent contractor and have no authority to bind or represent any other party in any way. You shall not hold any party liable for any act, matter or thing done or to be done by me in the course of the Coaching or the Sessions.

Termination of Agreement –

I may terminate this Agreement before the end of the Period on written notice to you if:

i) You fail to perform or observe any of the terms of this Agreement and fail to remedy such breach within 5 business days of a notice from me to remedy that failure;

ii) You fail to perform any term of this Agreement which is incapable of remedy;

iii) an insolvency event occurs in relation to you (for instance, you become bankrupt or some arrangement or court order is made or proposed in relation to all or any of your assets); or

iv) Any cheque drawn or endorsed by you for the purposes of this Agreement has been dishonoured and you fail to honour such cheque within 5 working days of a notice from me to honour the said cheque.

You may terminate this Agreement if the matters raised in paragraphs (i) and (ii) are applicable to me. Either I or you may terminate the Agreement by mutual agreement.

Procedure on Termination –

If the agreement is validly terminated prior to the end of the Period then you must immediately pay me the balance (if any) of the fee for the unexpired period of Coaching, together with any other monies owed by you under this agreement. Upon termination I shall immediately cease to be liable to you in respect of the Coaching and the Sessions. Sessions paid for in advance will be refunded, however completed sessions will be charged at the standard session price. 

Interest for late payment of monies - If you fail to pay the amounts owing under procedure on termination then you shall in addition pay me interest at a rate of 10% per annum on all monies outstanding, calculated on and from the date on which the monies were due to me. Such monies together with interest owing shall be a debt due from you to me.

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