Our Coaching Agreement With You

The coaching agreement sets out our terms and conditions which must be agreed before we start coaching sessions together. Whilst all of our coaching sessions together will be focused upon your needs and goals there are certain guidelines within which we need to work together. 

The Relationship Breakthrough Coach terms have been created for you to get the maximum value and impact out of our coaching sessions.

Coaching Sessions

Coaching Sessions are scheduled meetings held between you and your coach. Each period of 60 minutes constitutes 1 coaching session.

Personal Breakthrough Coaching Sessions are 90 minutes over six sessions over six weeks. 540 minutes (9 x 60 minutes) total coaching time.

Coaching Sessions are usually carried out over the telephone, or via internet services such as Zoom. Either way it will be up to you to connect with your coach at the allotted meeting time.

Face to face sessions may incur additional travel and subsistence costs which will be incurred by the client. (Covid restrictions may apply)

Session Times

You agree to start on time for all coaching sessions. Each coaching session will conclude at the scheduled end time. e.g. if you have scheduled a 60 minute session within 60 minutes of the start time.

If you need to cancel a session for any reason you must give at least 24 hours notice. A scheduled Coaching Session will be deemed to have taken place, and therefore payable if less than 24 hours notice to cancel is given. 

If you cancel 3 sessions during the Coaching Period then I may terminate our agreement on notice to you (and the provisions below relating to termination shall apply).

My agreement with you

I shall arrange to provide Coaching to you during the Coaching Period at mutually agreed times and places. 

I shall use my best endeavours to make myself available for the entire period. I may in my discretion arrange for a substitute duly qualified coach to replace me for all or any of your coaching sessions if I am unavailable for all or part of the Period, and such coach shall thereafter be deemed to be me for the purposes of this agreement.

My Coaching Credentials

I warrant that I have successfully completed multiple coach training programs with Results Coaching Systems, and am capable of performing the Coaching activities. "Results" training is accredited by the International Coaching Federation (ICF). (I make no claim of personal accreditation with the ICF) 

I have successfully completed NLP training to Master Results Coach and Master Practitioner in NLP through Christopher Howard Training. 

Payment Agreement for Coaching Services

Payment in full for each coaching session must be made prior to the scheduled start time by bank transfer upon invoice. Cash may be acceptable in certain circumstances where face to face contact is possible.

Your Commitment

You acknowledge that coaching sessions provided by The Relationship Breakthrough Coach may be personally, emotionally and physically challenging and that there may be occasions where you will be outside your current comfort zone. 

You are responsible to maintain peak physical, mental and emotional state in preparation for your coaching sessions. 

You acknowledge that you must take action to achieve your desired results, and you will endeavour to complete agreed actions and paperwork prior to each session. 

Each session will review the agreed actions and your coach will encourage you to reflect upon your results from taking those actions. 

Indemnity Notice

You must take due diligence in the completion of coaching sessions and any agreed actions. Your coach is there to encourage you to take action but not provide professional advice. 

You will not hold me liable for any loss or cost incurred by you (or any person related to you) in the event of mental, physical, emotional stress or distress (or other ailment or condition) caused either directly or indirectly in relation to the coaching sessions, or agreed actions. You shall indemnify me in the event of any such claim.

My Commitment

I will maintain peak mental and physical state for our sessions and will be ready for your call at the scheduled start time of each session. 

I will maintain records and notes from your coaching sessions. 

I make no representation or warranty to you that any of the Coaching methods I employ will work for your particular circumstances. You will not hold me responsible for the failure (in whole or in part) to achieve any of your desired outcomes.

Intellectual Property Rights of Relationship Breakthrough Coach

You have no right to use or reproduce any of the processes, techniques, presentations, methodologies, precedents and materials used by me or presented to you in the Coaching Sessions ("Materials"). 

You must not at any time use or reproduce the Materials in any manner, shape or form (except for your own personal use) and shall ensure that none of your servants, agents or any related bodies corporate use or reproduce the Materials in any manner, shape or form. You shall indemnify and keep me indemnified in respect of any loss or damage caused or sustained by me in the event of your breach of this paragraph.

Materials provided to you by your coach remain the intellectual property right of The Relationship Breakthrough Coach.

Confidential Information Agreement

As part of the Coaching I may need to obtain your personal details or confidential material relating to you personally. I shall use reasonable endeavours to ensure that such material shall not be disclosed to any third party without your express consent, except where I am required to do so by United Kingdom Law.

Coach is an Independent Contractor

You acknowledge that I have been engaged by you solely as an independent contractor. I act at all times as an independent contractor and have no authority to bind or represent any other party in any way. You shall not hold any party liable for any act, matter or thing done or to be done by me in the course of the Coaching or the Sessions.

Termination of Agreement

I may terminate this Agreement before the end of the Period on written notice to you if:

i) You fail to perform or observe any of the terms of this Agreement and fail to remedy such breach within 5 business days of a notice from me to remedy that failure;

ii) You fail to perform any term of this Agreement which is incapable of remedy;

iii) an insolvency event occurs in relation to you (for instance, you become bankrupt or some arrangement or court order is made or proposed in relation to all or any of your assets); or

iv) Any cheque drawn or endorsed by you for the purposes of this Agreement has been dishonoured and you fail to honour such cheque within 5 working days of a notice from me to honour the said cheque.

You may terminate this Agreement if the matters raised in paragraphs (i) and (ii) are applicable to me. Either I or you may terminate the Agreement by mutual agreement.

Procedure on Termination

If the agreement is validly terminated prior to the end of the Period then you must immediately pay me the outstanding balance (if any) of the fee for the unexpired period of Coaching, together with any other monies owed by you under this agreement. Upon termination I shall immediately cease to be liable to you in respect of the Coaching and the Sessions. Sessions paid for in advance will be refunded, however completed sessions will be charged at the standard session price. 

Interest for late payment of monies - If you fail to pay the amounts owing under procedure on termination then you shall in addition pay me interest at a rate of 10% per annum on all monies outstanding, calculated on and from the date on which the monies were due to me. Such monies together with interest owing shall be a debt due from you to me.

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